Last Updated: November 2023

Thank you for choosing MvdHDesign. We appreciate your business. Please read this policy carefully as it contains important information about your rights and obligations when using our services.

1. Refund Policy Overview

MvdHDesign offers a 30-day refund policy for subscription fees and digital products. This means that if you are not satisfied with your purchase for any reason, you may request a refund within 30 days from the date of purchase.

2. Eligibility for Refund

a. To be eligible for a refund, the following conditions must be met:

• The refund request must be made within 30 days from the date of purchase.
• The product or service must be in its original condition.
• Any access credentials or licenses provided must be deactivated or returned.

3. Refund Process

• To request a refund, please contact our customer support team at admin@mvdhdesign.co.za. Provide your name, order number, and a detailed explanation of the reason for your refund request.
• Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.
• If your refund is approved, it will be processed, and a credit will be automatically applied to your original method of payment within 3 days.

4. Chargebacks and Disputes

In the event of a chargeback or dispute, we reserve the right to dispute the chargeback and recover any fees incurred.

5. Changes to This Refund Policy

MvdHDesign reserves the right to update or change this Refund Policy at any time. Changes will be effective immediately upon posting to the Website.

6. Contact Information

If you have any questions about this Refund Policy, please contact us at admin@mvdhdesign.co.za.